Welcome to the official support page for Critter Blocks. If you have any questions or encounter issues, please review the information below, or reach out to us directly.
Email: jovicheer.web@gmail.com
For any inquiries regarding app issues, general feedback, or feature enhancement requests, feel free to email us anytime. We value all user feedback and strive to respond as soon as possible.
Q: How do I change the puzzle difficulty?
A: In the main game interface, you can switch between different difficulty levels (Easy 3x3, Medium 4x4, Hard 5x5) by tapping the difficulty selection button.
Q: How can I use my own photos as puzzles?
A: In the main interface, tap the "Custom Image" button, then you can select from your gallery or take a photo directly. The app will automatically convert it into a puzzle.
Q: How do I unlock new animal images?
A: Completing puzzles earns you points, and you can unlock new animal images after reaching specific point thresholds. You can also view all unlocked and locked images in the "Collection" page.
Q: How do I adjust the sound in the game?
A: In the settings page, you can adjust or turn off game sound effects and background music. Access the settings page by tapping the settings icon in the main interface.
Q: How can I suggest new features?
A: Please send an email to jovicheer.web@gmail.com with your suggestions. We welcome feedback that can improve our app!
Q: Does the app collect personal data or require user sign-in?
A: Currently, our app does not require an account and does not store personal information on our servers.
For more information about our studio, please visit our main website: https://jovicheer.com. You can find other apps we've developed, as well as updates on upcoming releases and new features.